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Why Should You Choose Direct Energy?

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We Support A Cleaner Tomorrow

Choose to add Green to any electricity or energy plan to help support green energy projects.

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Multiple Plan Options

We offer multiple plans and competitive pricing to fit the unique needs of our new and returning customers.

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Convenient Payment Options

Pay your bill with a credit card, debit card, cheque or bank draft; or sign up for Auto Pay using our Online Account Manager.

Frequently Asked Questions

Cashback Plus

You can earn up to $250 Cashback Plus rewards for the energy you use during the term of this plan. Cashback Plus reward amounts are based on the term length of the plan you choose as well as the number of sites (meters) you enroll.

Cashback Plus FAQ

By signing up for a 5 year bundled Gas & Electricity Plan, you will receive $50 per year ($25 per site) for each year of your Plan. A total of $250 over the term of your Plan.


By signing up for a 3 year bundled Gas & Electricity Plan, you will receive $30 per year ($15 per site) for each year of your plan. A total of $90 over the term of your Plan.


By signing up for a 1 year bundled Gas & Electricity Plan, you will receive $10 ($5 per site) for the 1 year term.

By signing up for a 5 year Gas Plan or Electricity Plan, you will receive $25 per year for each year of your plan. A total of $125 over the term of your Plan.


By signing up for a 3 year Gas Plan or Electricity Plan, you will receive $15 per year for each year of your Plan. A total of $45 over the term of your Plan.


By signing up for a 1 year Gas Plan or Electricity Plan, you will receive $5 for the term of your Plan.

Your Cashback Plus Reward will be applied to your bill annually, on the Anniversary Date of your Energy Plan.

The Cashback Plus Reward will be applied annually to your bill as a credit. It will be used to reduce your energy usage charges on your gas and/or electric bill.

You will earn annual Cashback Plus Rewards on each Anniversary Date of your Plan. Any unpaid rewards will expire automatically and will not be paid as cash if this plan is cancelled early.

Not the plan for you?

Choose another Alberta energy plan for your home.

Offer Terms & Conditions

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday-Friday), 8:00am - 4:30pm MST (Saturday),
Closed Sundays


To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18