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Does Direct Energy Regulated Services Provide Service In My Area?

Direct Energy Regulated Services offers regulated natural gas and electricity to homeowners and businesses in most areas of Alberta.╠ř╠řThe word ÔÇťregulatedÔÇŁ means that our service and rates are regulated by the Alberta Utilities Commission (AUC). The AUC is a government agency responsible for ensuring that Alberta's utility retail services and delivery takes place in a manner that is fair, responsible, and in the public interest.╠ř

Depending on where you live, there is only one regulated service provider for each╠řof your╠řelectricity and gas services. ╠ř

Wondering if Direct Energy Regulated Services is the regulated service provider for your gas or electricity service? Enter your municipality here and weÔÇÖll let you know which services we can offer you!

For regulated natural╠řgas, we╠řcan provide╠řservice╠řto╠řmost╠řregions in Alberta╠řincluding 1.3 million homes/businesses across the province╠řÔÇô check out our regulated natural gas╠řservice╠řmap.

For regulated electricity,╠řwe can provide service╠řprimarily╠řin╠řnorthern Alberta and east-central Alberta,╠řto╠řover╠ř250,000 Albertans╠řacross 45 communities╠řincluding Grande Prairie, Fort McMurray, and Lloydminster╠řÔÇô check out our regulated electricity╠řservice╠řmap.

Once you determine if we can help provide regulated energy to your home or business, here are a few reasons why regulated natural gas or electricity might be a good choice for you and your family:╠ř╠ř

  • You can╠řstart╠řyour natural gas and electricity╠řservice╠řas soon as you need it╠ř╠ř
  • You don't have to sign a contract╠řto get service from us
  • Regulated rates are based on current market prices and change monthly which can be beneficial when market prices are low

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Learn more about Direct Energy Regulated Services.

Not a Direct Energy customer?

Check out our current offers and special incentives!

Have a question about a plan or need help placing an order?

Call us:╠ř1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday-Friday), 8:00am - 4:30pm MST (Saturday),
Closed Sundays


To enroll, you will need:

  • ╠ř╠řTo be the person named on the utility account
  • ╠ř╠řYour service address
  • ╠ř╠řYour billing address (if different)
  • ╠ř╠řYour contact details including email address
  • ╠ř╠řTo be over the age of 18