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Empowering Consumers

Insight for Tomorrow. Connected Living Today

Direct Energy gives customers choice, simplicity, and innovation where energy, data, and technology meet.


We make energy work harder for our home and business customers across North America. We compete to earn their business every day. We empower our customers with simple solutions to track, understand, and control the electricity and natural gas they use. We provide the insights they need to make smarter decisions, be more efficient, reduce their energy use, and save money.


We're proud to serve our community with a variety of plans and to meet the needs of our customers.

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Company Overview

Direct Energy is one of North America's largest retail providers of electricity, natural gas, and renewable energy solutions. We've proudly served Alberta residential and business customers for more than 20 years.

Direct Energy is an Equal Opportunity Employer (EEO).

Everyday Innovation

Sophistication meets simplicity with our everyday innovations that help guide your home or business to energy efficiency, improved functionality, and potential monetary savings. Creating a smarter space is not confined to confusing, high-tech elements. Instead, Direct Energy champions connected living for any lifestyle through accessible, practical tools and resources that are seamlessly incorporated into your everyday life.

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Greater Good

Just as adjusting your thermostat can make a difference on your energy consumption, small contributions can make a difference for the environment, the communities around us, and individuals who might need a hand. Direct Energy believes in contributions big and small, and our corporate philosophy breeds responsibility through environmental policies, corporate and employee initiatives, and dedicated charities.

COMMUNITY INVOLVEMENT
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Working at Direct Energy

We're thinking about tomorrow for our customers and employees. At Direct Energy, when you dedicate your time and talents to us, we will invest in your growth and development. We offer unique opportunities across any career stage, and invite motivated professionals with wide-ranging backgrounds and experiences to explore how you might collaborate with our teams.

WORKING AT DIRECT ENERGY
Have a question about a plan or need help placing an order?

Call us:1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday-Friday), 8:00am - 4:30pm MST (Saturday),
Closed Sundays